CaseStatusFilter
This enumerated type lists the possible states of a case. These values can be used in the case_status_filter query parameter of the GET /post-order/v2/casemanagement/search request if the user wants to retrieve cases in a specific state.
Call that uses one or more values of CaseStatusFilter:
Enumeration Values
| Value | Description |
| CLOSED | Use this value to search for all closed cases. |
| CS_CLOSED | Use this value to search for cases that were closed by customer support. |
| ON_HOLD | Use this value to search for cases on hold. |
| OPEN | Use this value to search for open cases. |
| OTHER | Use this value to search for cases where the status of the case cannot be determined. |
| REFUND_AGREED_BUT_FAILED | Use this value to search for cases where the buyer and seller have agreed upon a refund solution, but the refund transaction failed. |
| WAITING_CS | Use this value to search for cases where the case is waiting on a response from customer support. |
| WAITING_DELIVERY | Use this value to search for cases where the buyer is awaiting for delivery of the shipped item. |