This type is used by the returnPolicy response container, a container which defines a seller's return business policy for a specific marketplace.
Type that uses ReturnPolicy
Calls that use ReturnPolicy
Fields
Note: Return business policies are not applicable to motor vehicle listings, so the categoryTypes.name value will always be
ALL_EXCLUDING_MOTORS_VEHICLES
for return business policies.Max length: 250
Important! This field is deprecated, since eBay no longer supports extended holiday returns. Any value supplied in this field is neither read nor returned.
Max length: 64
MONEY_BACK
unless the seller is enabled for Buy online, Pickup in Store or Click and Collect, and then it might be MERCHANDISE_CREDIT
. Getting their money back for returned items is always an option for buyers, regardless of what the seller sets in this field.Important! This field is deprecated, since eBay no longer allows sellers to charge a restocking fee for buyer remorse returns. If this field is included, it is ignored and it is no longer returned.
Important! This field is no longer supported on many eBay marketplaces. To see if a marketplace and eBay category does support this field, call getReturnPolicies method of the Metadata API. Then you will look for the policyDescriptionEnabled field with a value of true
for the eBay category.
Max length: 5000 (8000 for DE)
Most categories support 30-day and 60-day return periods.
Note: Unless the seller has set a separate international return policy through the internationalOverride container, this return period will be valid for domestic and international returns (if the seller ships internationally).
true
, the seller accepts returns. If set to false
, the seller does not accept returns.Note: Top-Rated sellers must accept item returns and the handlingTime should be set to zero days or one day for a listing to receive a Top-Rated Plus badge on the View Item or search result pages. For more information on eBay's Top-Rated seller program, see Becoming a Top Rated Seller and qualifying for Top Rated Plus benefits.
BUYER
or SELLER
. Depending on the return policy and specifics of the return, either the buyer or the seller can be responsible for the return shipping costs. Note that the seller is always responsible for return shipping costs for SNAD-related issues.